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Privacy Policy

Zhejiang Loctek Smart Drive Technology Co., Ltd (Loctek Smart Drive) endeavors to protect your personal information. This Privacy Policy informs you about our practices regarding the treatment of information we collect from you online (e.g., through our websites) and offline (e.g., through customer support channels, our retail locations, and in-person promotional activities), the kinds of information we may collect, how that information is used, with whom we share it, and how you can opt-out of a use or correct or change such information.

 

This Privacy Policy is incorporated into  Loctek Smart Drive  Terms of Use by reference, as if set forth fully therein. By using our Website and our products, you are deemed to have reviewed , fully understood and accepted  Loctek Smart Drive  Terms of Use and this Privacy Policy.

 

If you have any questions about our Privacy Policy, please contact us at catherine@ LoctekMotion.com. By providing your personal information to  Loctek Smart Drive , you have fully understood and agreed to be bound by our Terms of Use and agreed that  Loctek Smart Drive  may collect, use, and disclose your personal information as described herein.

 

1. Scope of the Privacy Policy

This Privacy Policy applies to personal information that are collected and processed by  Loctek Smart Drive  in the normal course of our business, including but not limited to channels such as  Loctek Smart Drive ’ web properties (e.g., LoctekMotion.com) and any mobile apps, forums, social media accounts, blogs, retail stores, and other online or offline offerings (together with any and all future online and offline offerings, the Services).

 

2. The Information we collect

2.1. Personally Identifiable Information. The types of personally identifiable information we collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with  Loctek Smart Drive  and the requirements of applicable law. Below is more information on the ways we collect personal information and how we use it.

 

2.2. Types of personal information.  Loctek Smart Drive  collects personal information from its current, prospective, and former customers, visitors, and guests (collectively “Individuals”) through the following channels:

 

Information provided directly to us: When you use the Services, contact us directly, or engage in certain activities, such as signing up to receive emails about our latest products and services, we may ask you to provide some or all of the following types of information: your name, email address, mailing address, phone number.

 

Communications: We (or third parties acting on our behalf) may contact you to participate in research, surveys or to provide reviews and testimonials. If you decide to participate, you may be asked to provide certain information, which may include personal information. All information collected from your participation in our research, surveys, reviews or testimonial process or beta testing is provided by you voluntarily. We may use such information to improve our products and/or Services, and in any manner consistent with this Privacy Policy

 

Survey and Reviews: We may collect personal information from you such as your email address, phone number  when you choose to request information about our Services, register to receive communications over email or text messaging, participate in promotions, or loyalty programs, or otherwise communicate with us. Where allowed by applicable law, we may also record and store customer support calls for training and quality purposes.

 

Sweepstakes and Contests: If we run a sweepstake or contest, we may ask you to provide contact information (e.g., a phone number or an email address) or other personal information. Your contact information may be used to reach you about the sweepstakes or contest, and, to the extent permitted by law, for other promotional, marketing and business purposes. In compliance with the laws of your jurisdiction, as a participant, you may have the opportunity to opt-out of any communications that are not related to awarding prizes.

 

Public Posts: We may offer publicly accessible blogs, social media pages, product review pages, or similar forums. Please be aware that when you disclose information about yourself on any public area of the Services or on any public sites operated by third parties, such content will be considered “public” and will not be subject to the privacy protections provided in this Privacy Policy.

 

Information from Third Parties: We may receive information about you from other sources, including through third-party services and organizations, to supplement information provided by you. This supplemental information allows us to enhance our ability to provide you with information about our business, products and Services.

 

Automated Data:We may collect certain information automatically through our Services and/or other methods of technical analysis, such as your IP address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services (such as preferences).

 

3. How We Use Your Information

By providing personally identifiable information to us, we are able to perform a number of business functions as well as services to you, such as:

 

3.1. Provide Products, Services, or Information Requested.  Loctek Smart Drive  may use information about you to fulfill requests for products, Services or information, including to:

 

  • Respond to questions, comments, and other requests;

 

  • Provide access to certain features of the Services;

 

  • Personalized product recommendation;

 

  • Conduct internal research and development;

 

  • Review and respond to requests for customer support; and

 

  • Allow you to register for online profiles or in-person /in-store events.

 

 

3.2. Administrative Purposes.  Loctek Smart Drive  may use personal information for administrative purposes, including to:

 

  • Measure interest in our products and Services;

 

  • Develop new products and Services;

 

  • Ensure quality control;

 

  • Send emails or text messages to the email address or telephone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, delivery updates, or system maintenance;

 

  • Process payment(s) for products or services purchased;

 

  • Process applications and transactions;

 

  • Prevent potentially prohibited or illegal activities;

 

  • Maintain and administer our Services; and

 

  • Enforce our Terms of Service.

 

3.3. Marketing.  Loctek Smart Drive  may use personal information to provide you with marketing materials that may be of interest to you, including:

 

  • To notify you about offers, products and Services that may be of interest or about which you have previously expressed an interest (e.g., back-in-stock notifications);

 

  • For other purposes disclosed at the time that you provide personal information; or

 

  • Otherwise with your consent. You may contact us at any time to opt-out of the use of your personal information for marketing purposes, as further described in Section 5.

 

  • Direct Mail, Email and Outbound Telemarketing. Individuals who provide us with personal information, or whose personal information we obtain from third parties, may, as permitted by law, receive periodic emails, newsletters, mailings, text messages or phone calls from us with information on our or our business partners’ products and services or upcoming special offers/events that we believe may be of interest. We offer the option to decline these communications at no cost by following the instructions in Section 6.;

 

3.4. Research and Development.  Loctek Smart Drive  may use personal information alone or in the aggregate with information obtained from other sources, in order to help us improve our existing products and Services or develop new products and Services. From time to time,  Loctek Smart Drive  may perform research (online and offline) via surveys. We may engage third party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Services, various types of communications, advertising campaigns and/or promotional activities. If you participate in a survey, the information given will be used along with that of other study participants.

 

3.5. Anonymous and Aggregated Information.  Loctek Smart Drive  may use personal information and other information about you to create anonymized and aggregated information, such as de-identified demographic or psychographic information, information about the computer or device from which you access the Services or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not personal information, and we may use such information in a number of ways, including research, internal analysis, analytics and any other legally permissible purposes. We may also share this information with third parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.

 

3.6. Shared Content. From time to time, we may offer referral services of features that allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services or purchase a product from us..

 

3.7. Other.  Loctek Smart Drive  may use personal information for which we have a legitimate interest, such as fraud protection or compliance with legal obligations, or any other purpose disclosed to you at the time you provide personal information or with your consent.

 

 

4. How We Share Your Information

We share information collected through the Services with the following categories of parties:

 

  • Vendors and Service Providers. We may share any information we receive with vendors and service providers. The types of service providers to whom we entrust personal information include service providers for: (i) order fulfillment and warehousing; (ii) web hosting, analytics and related services; (iii) payment processing, fraud protection, and credit risk reduction; (iv) customer service activities such as inquiries and shipping; and (v) in connection with the provision of the Services.  Loctek Smart Drive ’ policy is to execute appropriate contracts with service providers that prohibit them from using or sharing personal information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements, and this Privacy Policy.

 

  • Business Partners.  Loctek Smart Drive  may share personal information with its business partners and affiliates for our and our affiliates’ internal business purposes or to provide you with a product or service that you have requested.  Loctek Smart Drive  may also provide personal information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name will appear, along with  Loctek Smart Drive .

 

  • Marketing.  Loctek Smart Drive  may allow third party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities on our Services (e.g., your IP address, page(s) visited, time of day). We may also share such de-identified information as well as selected personal information (such as demographic information and past purchase history) we have collected with third party advertising partners. Advertising partners may use this information (and similar information collected from other companies) for purposes of delivering targeted advertisements to you when you visit non- Loctek Smart Drive  related websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”. We may allow access to other data collected by the Service to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

 

  • Professional Advisors: We share personal data with our legal, financial, insurance and other advisors in connection with corporate transactions or in connection with the management of all or part of our business or operations.

 

  • Legal Disclosure / Law Enforcement. We may access, preserve and disclose your personal information, other account information and content if we believe doing so is required or appropriate: (i) to comply with law enforcement or national security requests and legal process, such as, a court order or subpoena; (ii) to respond to your requests; (iii) to protect yours, ours or others’ rights, property or safety; (iv) to enforce  Loctek Smart Drive  policies or contracts; (v) to collect amounts owed to  Loctek Smart Drive ; (vi) to comply with records retention policies; (vii) when we believe access, preservation, or disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (viii) if we, in good faith, believe that access, preservation, or disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order to allow them to identify users in connection with their investigation of unauthorized activities.

 

  • Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. In such event,  Loctek Smart Drive  will endeavor to direct the transferee to use personal information in a manner that is consistent with the Privacy Policy in effect at the time such personal information was collected.

 

5. Managing Your personal information / Opt-out

We want to communicate with you only if you want to hear from us. You have the right to object to and opt-out of certain uses and disclosures of your personal information. Where you have consented to  Loctek Smart Drive ’ processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting catherine@ LoctekMotion.com. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Service and/or information from the advertisements on third party websites for non-interest based advertising purposes, such as, to determine the effectiveness of the advertisements.

 

  • Email. You can unsubscribe from email, text and phone communications at any time. If you would like to opt-out of receiving marketing via email, click the unsubscribe link on the footer of marketing emails. We will process your request within a reasonable time after receipt, in accordance with applicable laws.  Loctek Smart Drive  will continue to send you non-promotional, service emails concerning your account, and other emails relating to your account and/or your use of the Site.

 

  • Direct Mail. If you would like to opt-out of receiving communication via postal mail, contact catherine@LoctekMotion.com.

 

  • Account. You may review, update, or modify your account information at any time by logging into your  Loctek Smart Drive  account. You may also deactivate or delete your  Loctek Smart Drive  account by emailing catherine@LoctekMotion.com.

 

  • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not override these settings or options. However, in order to access certain content, features, services, products, or benefits of the Services, you may be required to provide us with certain information, including some types of personally identifying information. If you do not wish to provide such information through the Service or if you opt to utilize the aforementioned privacy features of your computer system or web browser, you may be unable to obtain certain content, features, services, products, or benefits of the Site.

 

  • Cookies and Similar Technologies. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs may not be effective on mobile interfaces. However, on many mobile devices, application users may opt-out of certain mobile advertisements via their device settings. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu/ or www.youradchoices.ca/, and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics https://tools.google.com/dlpage/gaoptout. Please note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device. Advertisements on third party websites that contain the AdChoices link, and that link to this Privacy Policy, may have been directed to you based on anonymous non-personal information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt-out of the advertising partners’ use of this information for interest-based advertising purposes.

 

  • Rights of Access, Rectification, Erasure, and Restriction. Where permitted by applicable law, you may inquire as to whether  Loctek Smart Drive  is processing personal information about you, request access to personal information, and ask that we correct, amend or delete your personal information where it is inaccurate or has been processed in violation of your rights under data privacy laws that apply in the country where you live. Where otherwise permitted by applicable law, you may send an email to catherine@LoctekMotion.com or use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of personal information held about you by Loctek Smart Drive . Please include your full name, email address associated with your account and a detailed description of your data request. Such requests will be processed in accordance with local laws. Although  Loctek Smart Drive  will use good faith efforts to provide Individuals with access to their personal information, there may be circumstances in which  Loctek Smart Drive  is unable to provide access, including but not limited to where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy, in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy,  Loctek Smart Drive  will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

 

6. Security & Retention

The security of your personally identifiable information is important to us and  Loctek Smart Drive  is committed to handling such information carefully. We maintain physical, electronic and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.

 

We retain personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. When we are no longer required to retain your personal information as described above, we will destroy, erase, or de-identify it in accordance with our data retention policies and applicable law. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

 

7. Children’s Privacy

Our Services are not directed to children under the age of 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at catherine@LoctekMotion.com. If we learn that we have collected personal information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account unless we receive verifiable parental consent.

 

 

8. Additional Topics

8.1. International Data Transfers. You agree that all personal information collected via or by  Loctek Smart Drive  may be transferred, processed and stored anywhere in the world, including but not limited to, the United States, the European Union, on the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers. By providing information to  Loctek Smart Drive , you explicitly consent to the storage of your personal information in these locations.

 

8.2. Third-Party Sites and Services. The Service may contain links to other websites and other websites may reference or link to the  Loctek Smart Drive  website or other Services. These other domains and websites are not controlled by us, and  Loctek Smart Drive  does not endorse or make any representations about third party websites or social media platforms. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. We do not control the use of cookies or the collection of information by these third parties, nor how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these third parties.

 

9. Updating this Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes. In the event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development.

 

Questions or Concerns If you have any feedback, questions, or concerns regarding privacy, please send us a detailed message to catherine@LoctekMotion.com. We will make every effort to resolve your concerns.

     

Last Updated: July 12 2021

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